Trip Support

Aircraft Ground Handling

Our worldwide network of ground handlers are selected based on your needs and their abilities. Your pilots and passengers will find comfort in the knowledge that the field's most experienced and dependable agent awaits their arrival.

Our FBO/Handler development team carefully pre-qualifiies each ground handling agency to guarantee a trusted partner will be available for all your aircraft needs. We routinely inspect facilities and personnel to ensure we provide you with the very best ground support personnel available who stand ready to:

Secure aircraft parking Arrange all necessary ground equipment Personally greet and escort your passengers Provide lavatory and potable services Deliver inflight catering

Handle all baggage Provide cabin services Fulfill any other concierge service needs Prepare your documents to clear customs and immigration

Ground Transportation

Wherever your journeys may take you, we offer a variety of ground transportation services that save you time and ensure your people get the first class service they expect. Whether you need a luxury sedan, large passenger van, or an armored vehicle, our transportation partners provide English-speaking drivers and the proper vehicle and service your people require.

SLOTS and Domestic AROs

Colt's SLOT and domestic ARO arrangements save you time and ensure you are covered at high-traffic international or domestic airports that require reservations for arrivals and departures. Let us know your preferred landing and takeoff times, and our specialists will handle all necessary communications on your behalf.

Landing/Overflight Permits

Working with government institutions all over the world can be difficult and time-consuming. Count on Colt to secure the overflight and landing permits you need. Whether your routing is simple or complex, we ensure that each permit is obtained quickly. We also know that missions and schedules can change quickly. That's why Colt offers the industry's most flexible permit acquisition system. Unlike other companies, if your flight pushes back by as much as 24 hours, we don't charge for securing a 2nd permit.

APIS / CARICOM

Apis information must be complete and correct. Any errors may cause delays and even fines. Whether you need private US e-Apis, charter US e-Apis, or Caribbean CARICOM, trust our specialists to guide you through the entire process. We will ensure submissions are sent in a timely and accurate manner directly to US Homeland Security or Caribbean Community (not through a 3rd party), and will store your data for future use.

Customs - US and Canada

Let our flight operations specialists assist you with your next customs clearance for the United States. We can arrange clearance prior to your flight and then flight follow to the customs authorities with an updated ETA once you have departed. For flights to Canada, we can fill out and submit a customs form to Canada Border Services prior to your flight that ensures they have all necessary trip and manifest details. Although Canada Border Services still requires a phone call from the Captain at least 2 hours prior to arrival, this will ensure they have prior knowledge of your flight details.

Cuba Block Permits

Do you need to fly over Cuba on short notice? Colt International is able to secure a monthly block permit for Cuba that will allow you to overfly as often as you need. Our specialists can arrange a block permit using your tail number or call sign. Savings after only 3 uses per month. Should you need assistance on more limited occasions, contact our office for access to one of Colt's block permits set aside just for this type of flight.

Border Overflight Exemptions

BOEs can be an easy way to save time and money for private flights needing to clear customs in the US. Our specialists can arrange a BOE on your behalf at an airport with customs that will allow you to fly straight to your destination without first having to stop at a designated airport of entry. These can be arranged on an annual basis, allowing you to save time and money multiple times throughout the year.

Security (through FAM International)

Our analysts monitor world conditions every day and help aviation departments and their passengers keep up-to-date with any security issues and threats that may affect their travel or business plans. To help your people make safe, smart decisions, we offer a full range of security reports including City Assessments, Airport Assessments, Hotel Assessments, and Route Surveys.

We can provide the highest level of professional and confidential service to assure crew and passengers are protected from any intentional or unintentional threats. Our Personal Security not only minimizes exposure and reduces risk, but can also make your people more productive by letting them continue with their daily activities while we ensure their safety, privacy, and peace of mind.

With a worldwide network of vetted companies and security personnel, FAM is uniquely positioned to provide 24-hour physical security for your aircraft, nearly anywhere in the world, often with short notice.

Aircraft security can assist you with the following:

• Deter tampering or sabotage of aircraft
• Complement existing country evacuation plan
• Reduce liability of having aircraft unsecured in medium to high threat areas
• Record all incidents and activity at aircraft (maintenance, towing etc.)

Hotel Accommodations

We believe that the best trips happen when people discover the smartest hotel choices for their travel needs. Our specialists can help you do just that. We can easily find and reserve your favorite hotel—or help you tap into a wealth of community insights to make an informed choice from thousands of properties around the globe.

Catering

We can book in-flight catering services anywhere in the world. Trust our specialists to guarantee you get the quality that your people expect and deserve.